TikTok in Last-Minute Dash to Prepare Retailers, Staff for Ban

With a U.S. ban of TikTok just hours away, the company’s U.S. staff has been scrambling to contain the fallout for the millions of creators and merchants who have tied their livelihoods to the app.

TikTok is considering creating a website to handle TikTok Shop returns once the company shuts down the app, managers told staff in its e-commerce division during a meeting on Friday. TikTok also wants to ensure that creators receive payments they’re owed from transactions done before the ban. Meanwhile, TikTok advised senior staff to continue standard operations such as interviewing for new roles, though they warned against speculating with job candidates about what will happen after the ban, according to a person with knowledge of the guidance.