You’ve got mail — finally

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You’ve got mail — finally

Now that Microsoft Outlook is coming back online, at least here at CNN, I’m getting a deluge of emails from PR people pitching their clients to talk about the Outlook outage.

I can tell that most of these emails were sent during the outage — which, fittingly, prevented the pitches about the outage from reaching me.

If you live in Google or Apple’s world, you may have barely noticed the massive Microsoft meltdown. But for workers who depend on Outlook, students who use OneNote, and groups who meet with Teams, this has been a disorienting 24 hours.

CNN’s live blog is full of examples of outage impacts around the world.

As THR’s Alex Weprin wrote, “an outage of this scale can grind an industry (or in this case much of the economy) to a halt.” At some media companies, workers went home early yesterday. Others leaned exclusively on Slack. PR execs joked about phone calls being back in style. There were reports about people dusting off old fax machines.

Little things, like not being able to get a two-factor authentication code, turned out to be the most aggravating. But Microsoft said in its most recent update that it’s making “encouraging” progress. So hopefully this email reaches you!