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Xcel outages plan

WEAU · last updated

EAU CLAIRE, Wis. (WEAU) — Xcel Energy say crews will be ready across the region to safely restore power if outages happen.

Xcel is reminding people to stay away from downed or sagging power lines, and officials recommend building a home emergency kit.

Some things you should include in your kit are flashlights, batteries, bottled water, first aid supplies, backup phone chargers, non-electric alarm clock, and a battery powered radio.

Customers can help Xcel get a jump on power restoration by reporting outages. To report an outage:

  • Use your Xcel mobile app
  • Text ‘OUT’ to 98936
  • Call 1-800-895-1999 and follow automated prompts

Customers can also access the most recent updates about an outage using the mobile app or by clicking HERE to view their electric outage map, which displays the number of customers out and the anticipated restoration time if available.

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