News
Why Don’t Some People Use Chatbots?
About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.
Although chatbot use is rising in the United States, about half of U.S. adults say they never use one, according to Pew Research Center’s February survey of U.S. adults.
And for now, these non-users don’t feel like they’re missing out – most are not interested and have no plans to use chatbots soon.