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Why Customers Let Workday Train AI on Their Data
Workday, a human resources software provider, is the latest example of a large public company using information from customers to improve its artificial intelligence.
To develop AI that lets customers generate and analyze legal contracts, Workday has been using its customers’ own contracts as part of the training data, Chief Technology Officer Jim Stratton told me.
Related Knowledge Center: Artificial intelligence
State of Play
On top of a failing business model, newsrooms must navigate the powerful — and not fully reliable — new capabilities of artificial intelligence and the deployment of large language models.
State of the business model | Copyright and intellectual property