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Where is power out? Shelby-area power outage map
Where is power out? Shelby-area power outage map
Power outage: 5 tips to keep your refrigerator cold
Food in your fridge can spoil during when the electricity goes out. Here are ways to keep it and your freezer cold for longer.
Cleveland County could see widespread power outages from the winter storm anticipated to roll through the area this weekend.
People are advised not to call 911 for information about power outages. That should be reported directly to electric providers so emergency lines remain available for life-threatening situations.
Winter storm update: The latest forecast for the Shelby area
Power outages can be reported directly to the following power providers:
- City of Shelby: Visit the Outage App or call 704-484-6866
- City of Kings Mountain: Call 704-730-2120 or 704-730-2125
- Duke Energy: Report outages via their website or mobile app, text OUT to 57801, or call 800-769-3766
- Rutherford Electric: Call 1-800-228-5331 or 704-435-5401
North Carolina Power Outage Map
Duke Energy safety tips
- Make a plan and prepare an emergency kit: This includes charging phones, gathering flashlights and extra batteries, and other easy, critical actions.
- Use the enhanced American Red Cross Emergency app: The free app, sponsored by the Duke Energy Foundation, offers emergency checklists, interactive maps of open shelters and the ability to monitor multiple locations for weather alerts.
- Download or update the Duke Energy smartphone app: Available via Apple Store or Google Play.
- Confirm Duke Energy account login info: Log in via My Account or mobile app to review and update contact info and communications preferences.
- Sign up for outage alerts: Receive outage information and restoration updates by text, phone or email.
- Know how to report an outage: Submit outage reports online, via mobile app, by texting OUT to 57801 or calling 800-769-3766.