News commentary

What’s really behind AI ‘super intelligence’

Blood in the Machine · Brian Merchant · last updated

While billionaires and world leaders expound the dangers of all-powerful, “super intelligent” AI, the reality on the ground is that it’s a tech product that’s only made possible by countless human beings, laboring for sometimes dollars a day, doing work like “cleaning” data sets so they’re usable, scanning books and literature into databases, creating usable content, and moderating the output of AI systems to weed out offensive, gruesome, and racist content. These workers are underpaid, overtaxed, and fighting for better conditions—even as AI executives are declaring that the systems they prop up are so powerful they’re about to extinguish life on the planet.

In the meantime, workers like Joan Kinyua and Michael Geoffery Asia of the Data Labelers Association just want fair pay and basic protections. I recently spoke to both of them about what it’s like to perform crucial work day in and day out and yet be completely invisible to the company that relies on your labor—and to the world at large. To help feed Silicon Valley’s illusion that these systems are actually machine gods. And to fight for better conditions, rights and recognition in spite of it all.