What happens to your Lubbock Power & Light deposit? - KLBK | KAMC | EverythingLubbock.com
What happens to your Lubbock Power & Light deposit?
Note: The video above reflects top headlines from morning of March 8, 2024.
LUBBOCK, Texas— As many are preparing to pay their final Lubbock Power & Light bill, you might notice something different on your account balance. Matt Rose with LP&L answered some questions on why your account appears to be in the negatives.
The credit on some accounts is likely a deposit refund for most people.
“As we go through March and transition customers to their new providers, we will return any level of deposit they have on file,” according to Rose.
Some may have gotten their deposits back years ago, but those who haven’t will see it in the form of an account credit.
“It will first be applied to any electric balance and remaining balances of the services outside of Lubbock Power & Light, such as water or solid waste,” Rose said.
If you don’t want your deposit in the form of credit, you can call LP&L and request the credit be mailed as a check.
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