What to do when natural gas is restored in Lee County
Atmos released information about what to do when natural gas is restored to customers impacted by the gas leak explosion.
TUPELO, Miss. (WTVA) — While there is no estimate of when Atmos could restore natural gas, the company is making sure customers know what to do when restoration is complete.
When repairs are complete and natural gas service is ready to be restored to homes and businesses, here’s what customers can expect:
- Your natural gas piping and appliances must pass a safety check.
- A resident of the home or an authorized representative of the business who is 18 years of age or older must be present for the restoration services to be performed.
- Atmos will need access to your natural gas meter throughout this process.
- An Atmos Energy technician or contractor will need to enter your home or business to relight gas appliances that are accessible and in a safe working condition. However, this is not a substitute for routine or manufacturer-recommended safety inspections and maintenance of your appliances and gas piping. Your gas piping and appliances are your responsibility and should be inspected periodically.
- If you are not home or at your business when our crews are restoring service, we will leave a door tag with instructions.
- For questions regarding your natural gas service, please call 888.286.6700.
Open this link to view the latest info from Atmos.
The outage stemmed from an accident on Wednesday, March 12 in Plantersville, which is south of Tupelo. A sudden release of pressure seriously injured three workers.
Read More — Gas leak explosion injured several and disrupted service to thousands across Lee County
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