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Water supplies returning in Kent after up to 833 homes affected

bbc.com · last updated

Water supplies have started to be restored after up to 833 properties in three Kent villages were left with low pressure or no water for a second day, South East Water (SEW) has said.

The company said the interruptions in Charing, Challock and Molash started at about 19:45 BST on Saturday.

In an update just after 18:30 BST, it said water had returned to “many” customers and that tankers were being used to support the network.

Incident manager, Mike Court, said SEW was sorry for the disruption, adding: “The prolonged hot, dry weather has reduced water levels in local storage tanks, impacting supplies to customers.”

A bottled water station was open at Challock Village Hall, the water company said.

SEW said it anticipated supply interruptions would continue throughout Sunday evening.

“We know disruption to customers’ drinking water supply is frustrating, especially during hot weather,” Court said.

“We fully acknowledge that this level of service is not acceptable, and our teams are working to resolve this issue as a matter of urgency.”