Water shut off to residents of mobile home complex that owes $55K

LAKE CHARLES, La. (KPLC) — Over 200 mobile homes are without water because their property management company still owes more than $50,000 in unpaid water bills.

KPLC first spoke to Southern Pointe residents in January when they were sent a letter stating Calcasieu Parish Waterworks District 8 would turn off water on March 17 due to nonpayment. Residents said they pay the management company for water service and were shocked to learn that the company had not been paying the parish.

Southern Pointe Land, which manages the property off U.S. 90 in east Lake Charles, had known about the problem since November 2024, when a judgment determined the company owed $230,000 to the water district. A representative with the company told us the issues would be resolved and residents’ water service would not be affected.

KPLC viewers live on the property sent us an email they received from Southern Pointe Land on Feb. 10, which read in part, in bold, “It is important to note that water service will NOT be disconnect [sic] in March.”

After KPLC’s coverage in early February, Southern Pointe got its balance down from nearly $200,000 to $55,000.

Several residents have reached out to KPLC today, saying water is shut off to the complex. The leasing office is closed, and management could not be reached.

Just after 3 p.m., nearly six hours after the water was cut off, Southern Pointe Land sent an email to its residents, thanking them for their “patience and understanding” but providing no details about when the issue would be resolved.

“Southern Pointe remains delinquent in payments to the District. Service disconnection is occurring. The action is consistent with rules for any delinquent customer,” Calcasieu Parish Police Jury spokesperson Tom Hoefer said.

KPLC received Southern Pointe’s customer statement from the parish in response to a public records request. The document can be found below.

KPLC is looking into the situation and will have more details on 7 News Nightcast.

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