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The Washington Post's former letters editor, Alyssa Rosenberg, reflects on her role as a professional listener, offering readers a rare chance to feel heard (Alyssa Rosenberg/NOTUS)

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Alyssa Rosenberg / NOTUS:
The Washington Post’s former letters editor, Alyssa Rosenberg, reflects on her role as a professional listener, offering readers a rare chance to feel heard  —  On Oct. 25, 2024, I made the rashest promise of my journalism career.  —  William Lewis, the publisher of The Washington Post …