Veolia explains reasoning for discolored water in the Midstate

After weeks of finger pointing and frustration from customers, Veolia released the reasoning behind discolored water in Dauphin and Perry counties. According to Leigh Ann Urban, the director of community relations of the Mid-Atlantic region of Veolia, the discoloration in the water was caused by three separate water main breaks, a pump malfunction and a system-wide usage surge. The combination kicked up naturally occurring minerals in the pipes, causing the discoloration. The disruptions affected parts of Marysville Borough, Susquehanna Township, Lower Paxton Township and Swatara Township between June 22 and July 6.While Veolia believes most discoloration has been resolved through systematic hydrant flushing, some areas may still be affected.Customers experiencing discolored water should contact their customer service team at 888-299-8972.All routine water quality testing during this period showed negative results for Total Coliforms and E. Coli. Test results can be viewed here:Sampling Results June 2025Sampling Results July 2, 2025Sampling Results July 7 and 8