Toro Park residents face boil order after water main line break
A water main break early Thursday morning in the Toro Park area has resulted in a water boil order for hundreds of Cal Water customers.The break occurred around 2 a.m. near the corner of Portola Drive and Anza Drive, causing significant disruption.Mike Derr, who lives near the water main break, said he woke up to lights and sirens.”Got up, lot of commotion, fire trucks, lights, law enforcement, public works group and then water agency guys out here all poking around, trying to see where a leak was coming from,” Derr said.The leak originated from a 6-inch main water line that had cracked due to years of wear and tear, creating a river of water that flowed through the neighborhood.”It was pretty good, it was probably halfway across the median of the road here, actually flowing to the other side, it went all the way down and around the corner and through the neighborhood here in Serra Village, so it was pretty high up,” Derr said.The water supply was shut down to facilitate repairs, affecting approximately 550 Cal Water customers in the Toro Estates area. “Well, we woke up and turned on the water faucet, and there was no water, so thankfully, I prepped for coffee the night before, so I didn’t have to deal with that this morning,” said Echo Long as she let out a long laugh.The lack of water also led to the cancellation of classes at Toro Park School, with plans to resume on Friday.”Stuff happens, you deal with it and you get the support you can, and they’re giving out water today, which is great,” said Cal Water customer Kelly O’Connell.Cal Water Service responded by setting up their Water on Wheels station at a local 7-11, distributing cases of bottled water to affected customers. The water main break was repaired approximately nine hours later.”Estimation was around 10 a.m., but we got restored about 11, and then about an hour later, we had full power of water. So, yeah, full pressure about 12:00, it was really good,” said Echo.Despite the repairs, more than 500 Cal Water customers remain under a boil order until water quality tests are completed.“So we’re advising all our customers to boil their water during this period because we are awaiting water quality results and we have to get two consecutive samples of negative results in order for us to lift the boil order,” said Brenda Granillo, district manager for Cal Water Service.The spokesperson added that the water is safe for showering and washing dishes, and any Cal Water customer who purchased bottled water will be reimbursed. The hope is to lift the boil order by Saturday.
A water main break early Thursday morning in the Toro Park area has resulted in a water boil order for hundreds of Cal Water customers.
The break occurred around 2 a.m. near the corner of Portola Drive and Anza Drive, causing significant disruption.
Mike Derr, who lives near the water main break, said he woke up to lights and sirens.
“Got up, lot of commotion, fire trucks, lights, law enforcement, public works group and then water agency guys out here all poking around, trying to see where a leak was coming from,” Derr said.
The leak originated from a 6-inch main water line that had cracked due to years of wear and tear, creating a river of water that flowed through the neighborhood.
“It was pretty good, it was probably halfway across the median of the road here, actually flowing to the other side, it went all the way down and around the corner and through the neighborhood here in Serra Village, so it was pretty high up,” Derr said.
The water supply was shut down to facilitate repairs, affecting approximately 550 Cal Water customers in the Toro Estates area. “Well, we woke up and turned on the water faucet, and there was no water, so thankfully, I prepped for coffee the night before, so I didn’t have to deal with that this morning,” said Echo Long as she let out a long laugh.
The lack of water also led to the cancellation of classes at Toro Park School, with plans to resume on Friday.
“Stuff happens, you deal with it and you get the support you can, and they’re giving out water today, which is great,” said Cal Water customer Kelly O’Connell.
Cal Water Service responded by setting up their Water on Wheels station at a local 7-11, distributing cases of bottled water to affected customers. The water main break was repaired approximately nine hours later.
“Estimation was around 10 a.m., but we got restored about 11, and then about an hour later, we had full power of water. So, yeah, full pressure about 12:00, it was really good,” said Echo.
Despite the repairs, more than 500 Cal Water customers remain under a boil order until water quality tests are completed.
“So we’re advising all our customers to boil their water during this period because we are awaiting water quality results and we have to get two consecutive samples of negative results in order for us to lift the boil order,” said Brenda Granillo, district manager for Cal Water Service.
The spokesperson added that the water is safe for showering and washing dishes, and any Cal Water customer who purchased bottled water will be reimbursed. The hope is to lift the boil order by Saturday.