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TikTok says its services are restored after the outage

TechCrunch · Ivan Mehta · last updated

TikTok says it finally solved all issues related to outages caused by last week’s U.S. snowstorm.

TikTok, which is under new ownership in the U.S., said Sunday that it has restored service after outages last week that marred user experiences. The social network has over 220 million users in the U.S. The company blamed last week’s snowstorm, which caused an outage at an Oracle-operated data center responsible for TikTok operations.

“We have successfully restored TikTok back to normal after a significant outage caused by winter weather took down a primary U.S. data center site operated by Oracle. The winter storm led to a power outage which caused network and storage issues at the site and impacted tens of thousands of servers that help keep TikTok running in the U.S. This affected many of TikTok’s core features—from content posting and discovery to the real-time display of video likes and view counts,” the company said in a post on X.

Related Knowledge Center: The TikTok ban

State of Play

The U.S. Congress passed and President Joe Biden signed into law a measure banning TikTok if it weren’t sold by its Chinese ownership. But now-President Donald Trump gave the service a reprieve, and a sale of its U.S. operations appears imminent.

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