Three ways AI is making reliable information harder to find

Poynter · Olivia Sohr · last updated April 3, 2026 – 3:01 AM

AI-generated content, hallucinating chatbots and shrinking newsrooms are degrading the information environment

Despite having access to more information than ever, getting a clear picture of what is happening in the world is hard. On social media, news reaches us through opaque algorithms, and people increasingly consume news through rolling feeds, without actively seeking it out. This has a profound effect on how people stay informed. It’s made facts themselves seem fragile.

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