TEP customers can get help paying utility bills through new program
TUCSON, Ariz. (KVOA) — Tucson Electric Power customers struggling with their utility bills now have access to expanded financial relief through a newly available assistance initiative.
Power AZ offers one-time financial support to working families managing energy costs, even if they fall outside traditional low-income program requirements, according to TEP. The program extends eligibility beyond federal limits, allowing households of four earning as much as $108,000 annually to receive up to $640 toward their utility bills.
Tucson Electric Power customers struggling with their utility bills now have access to expanded financial relief through a newly available assistance initiative.
Arizona launched the program in March with $15 million in statewide funding expected to provide immediate relief to tens of thousands of households across the state, TEP said. The Arizona Department of Economic Security administers Power AZ and determines applicant eligibility based on household income and financial need.
Dozens of TEP customers have already received assistance through the initiative, according to the utility company. Funding remains limited, prompting officials to encourage customers to apply as soon as possible.
Applications are free and available through the DES website, where customers can access the A to Z Arizona portal under “utility assistance” or “Power AZ.” TEP also offers alternative support options for customers who don’t qualify, including payment arrangements, extensions, monthly discount plans for qualifying low-income households, and free weatherization kits to reduce energy use.
Customers can reach TEP’s Customer Care team online or by calling 520-623-7711 to discuss payment concerns and explore available options.