Springfield City Utilities reports 50,000 customers without power

SPRINGFIELD, Mo. (Edited News Release/KY3) — A severe storm system with extremely high winds caused significant damage across the Springfield metro area, causing widespread power outages throughout City Utilities’ service territory.

As of 3:30 p.m., City Utilities confirmed nearly 50,000 customers without power. That is the largest outage since the 2007 ice storm. Crews expect outages to last days. The utility asked for mutual assistance to support the response.

Other electric companies report outages in Barry, Christian, Dade, Dallas, and Lawrence Counties. At 3:30 p.m., Liberty reported around 15,000 customers without power, mainly in the Aurora, Republic, and Willard areas. Water customers of Liberty may have low water pressure.

If you are experiencing a power outage, please report it through the City Utilities MyAccount app, on our website at www.cityutilities.net, or by calling 888-863-9001. Please be aware that hold times may be longer than usual as we continue to assess the damage.

If you encounter downed power lines, always assume they are energized. Stay far away and report them immediately by calling (417) 863-9000 or 911. This number is reserved for emergencies and downed line reports only. For outages, please use the contact options listed above. To report storm damage, other than downed lines or power outages, contact the Greene County Public Information Call Center at 417-829-6200.

City Utilities has also received reports of natural gas odors and possible leaks. If you smell gas or suspect a gas leak, leave the area immediately and call 911 or City Utilities at (417) 863-9000. Do not use electrical switches, phones, or anything that could create a spark.

For your safety, never drive over a downed power line. If you are using a generator, operate it outside your home and garage to avoid carbon monoxide poisoning. Never plug a generator into an outlet. Instead, plug your necessary items directly into the generator to avoid backfeeding the electric lines, which could cause serious injury to our electrical line workers. To report a correction or typo, please email digitalnews@ky3.com. Please include the article info in the subject line of the email.

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