News commentary

Seems like old times: Facebook is once again inflicting harm on the rest of us, this time using AI

Media Nation · Dan Kennedy · last updated

There was a time when it seemed like every other week I was writing about some terrible thing we had learned about Facebook or one of Meta’s other platforms.

There was Facebook’s complicity in the genocide of the Rohingya people in Myanmar. Or the Cambridge Analytica scandal, in which the personal data of millions of people on Facebook was hoovered up so that Steve Bannon could target political ads to them. Or Instagram’s ties to depression among teenage girls.

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Now Jeff Horwitz, who uncovered much of Facebook’s nefarious behavior when he was at The Wall Street Journal, is back with an in-depth report for Reuters on how Meta’s use of artificial intelligence led to the accidental death of a mentally disabled man and how it’s being used to seduce children as well.

The man, a 76-year-old stroke survivor named Thongbue Wongbandue, suffered fatal injuries when he fell while running for a train so that he could meet his AI-generated paramour, “Big sis Billie,” who had repeatedly assured Wongbandue in their online encounters that she was real.

As for interactions with children, Horwitz writes:

An internal Meta policy document seen by Reuters as well as interviews with people familiar with its chatbot training show that the company’s policies have treated romantic overtures as a feature of its generative AI products, which are available to users aged 13 and older.

“It is acceptable to engage a child in conversations that are romantic or sensual,” according to Meta’s “GenAI: Content Risk Standards.” The standards are used by Meta staff and contractors who build and train the company’s generative AI products, defining what they should and shouldn’t treat as permissible chatbot behavior. Meta said it struck that provision after Reuters inquired about the document earlier this month.

Yes, the Zuckerborg’s strategy going back many years now is to back off when caught — and then move on to some other antisocial business practice.

Ever since Elon Musk bought Twitter, and especially during his brief, chaotic stint in the Trump White House, Mark Zuckerberg has gotten something of a free pass. Just this week it was announced that Threads, a Meta product launched for users who were fleeing Twitter, now has 400 million active monthly users, making it about two-thirds as large as Twitter/X. (An independent alternative, Bluesky, trails far behind.)

Well, Zuckerberg is still out there wreaking havoc, and AI has given him (and Musk and all the rest) a new toy with which to make money while harming the rest of us.