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Rivals Unite Behind New Software for Agents, Threatening App Makers

The Information · Jon Victor · last updated

A growing number of artificial intelligence developers such as OpenAI, Google and Amazon are rallying behind new open-source software to help businesses build AI agents that can book a flight or order from a delivery app.

But that alliance of AI firms amplifies the threat posed by agents to consumer-facing apps like Airbnb, Expedia and Instacart.

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