News

Relatively few Americans are getting news from AI chatbots like ChatGPT

Publications | Pew Research Center · last updated

A growing share of Americans are using artificial intelligence chatbots like ChatGPT. But chatbots have not become a regular source of news for most Americans.

About one-in-ten U.S. adults say they get news often (2%) or sometimes (7%) from AI chatbots like ChatGPT or Gemini. An additional 16% do so rarely, according to a recent Pew Research Center survey. Most Americans (75%) say they never get news this way.

In addition, fewer than 1% of Americans say they prefer to get news from chatbots rather than from other sources of news.

Related Knowledge Center: Artificial intelligence

State of Play

On top of a failing business model, newsrooms must navigate the powerful — and not fully reliable — new capabilities of artificial intelligence and the deployment of large language models.

State of the business model | Copyright and intellectual property


More informationabout Artificial intelligence