Rate changes coming for PWC customers

FAYETTEVILLE, N.C. (WTVD) — Following public comment at Wednesday’s Fayetteville Public Works Commission meeting, the Board voted to adopt new rates and fees over a two-year period.

PWC said the cost of delivering safe and reliable electric services has increased, which requires increased prices.

According to J.D. Power, average utility prices have risen 34% since 2020. PWC electric rates, including the May 1 increase, have risen 16.5% since then, about half of the national average, as a result of continuing to cut costs whenever possible before raising rates, the utility said.

“Our priority at PWC is to continue delivering safe, reliable, and affordable electric, water, and wastewater services to all of our customers,” said Timothy Bryant, CEO/General Manager of Fayetteville PWC. “Before PWC considered any rate increase, staff was intentional about spending and implemented significant cost-saving measures across the business. Unfortunately, uncontrollable cost increases are outpacing cost savings exponentially.”

PWC predicted that a residential customer using 1,000 kWh per month may see an increase of $8.02 in May and $8.59 in May 2027.

For additional information about the rate adjustments, visit FayPWC.com.

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