Owego Residents concerned over rising electric bills - WBNG

Owego Residents concerned over rising electric bills

NYSEG recommends those with questions contact customer service

OWEGO (WBNG) -- In recent Facebook posts on the village of Owego page, residents across the town voiced concerns they had with rising electric bills in recent months.

Residents have wondered if this has anything to do with NYSEG’s recently installed smart meters, which NYSEG said would put customers in control of their electric bills.

“Why all of a sudden is everyone having the same issues,” asked Owego resident Daniel Craven. “Why are we all struggling with the same comprehension of usage and how much its gone up?”

Craven is one of many Owego residents that claims to have had trouble with higher costs. He said he took extra measures since the start of January to save on his electric bill, but to no avail.

“I shut off everything, I unplug everything I can, and typically when I’m cognizant of some of those things my bill will go down.” “It skyrocketed another 67 dollars. It was up 67 dollars just this month.”

These increased costs have left residents searching for answers. In a statement made to WBNG on Thursday, NYSEG said:

“During the winter season, customers can expect to see an increase in their utility bills due primarily to an increase in energy usage when heating their homes. NYSEG encourages customers who have questions about their bill to contact us immediately so we can explain the reasons their bills would fluctuate throughout the year and find ways they can save on energy usage and costs.”

Any questions regarding these electric bills or how to save money can go to NYSEG’s customer service, or the Efficiency Resources page of NYSEG’s website.

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