Over 1,300 OPPD customers without power Thursday evening
Omaha Public Power District investigating outage that left over 1,300 customers without power
CLARIFIED IN A FEW WEEKS. WELL, THE OMAHA PUBLIC POWER DISTRICT ANNOUNCES A NEW OUTAGE MAP, ENDING THE NEED TO SELF REPORT. THANKS FOR JOINING US. I’M QUANECIA FRASER. I’M BILL SCHAMMERT. THE UTILITY COMPANY IS UPGRADING THEIR TECHNOLOGY TO MAKE COMMUNICATION WITH CUSTOMERS MORE EFFICIENT. KETV NEWSWATCH SEVEN’S PETE CUDDIHY HAS THE LATEST ON THE IMPROVED MAP. BILL QUANECIA WHAT YOU SEE ON MY PHONE AND ON YOUR SCREEN IS OPD’S OLD MAP. NOW THAT MAP PROVIDED DETAILS LIKE THE TOTAL NUMBER OF CUSTOMERS OUT IN THE SERVICE AREA, THE AMOUNT OF CUSTOMERS OUT IN EACH COUNTY, AND THE PERCENTAGE OF CUSTOMERS OUT OF POWER IN EACH COUNTY. BUT THEY SAY THEIR NEW MAP WILL PROVIDE EVEN MORE DETAILS AND HAVE EFFECTIVE COMMUNICATION THAT EXCEEDS THE OLD MAP. REWIND TO JULY OF LAST YEAR. A WINDSTORM KNOCKED OUT POWER TO NEARLY 220,000 OPPD CUSTOMERS, THE MOST EVER. FOR SOME, IT TOOK MORE THAN A WEEK TO GET POWER BACK. WE’RE ALWAYS LOOKING FOR WAYS TO BECOME MORE EFFICIENT, TO OFFER CUSTOMERS A BETTER EXPERIENCE, AND TO JUST OVERALL PROVIDE A BETTER, A BETTER SERVICE AND KEEP UP WITH THE TIMES. THAT BETTER EXPERIENCE COULD COME FROM A NEW INTERACTIVE OUTAGE MAP. THE IMPROVED TECHNOLOGY AIMS TO GIVE CUSTOMERS MORE DETAIL ABOUT OUTAGES IN THEIR AREA. YOU CAN SEE THAT WHEN IT STARTED, THE DATE IT STARTED, THE NUMBER OF CUSTOMERS OUT, THE CAUSE. ALONG WITH THE NEW MAP, OPPD WILL ALSO BE USING WHAT IS CALLED ADVANCED METERING INFRASTRUCTURE TECHNOLOGY. WHAT THIS WILL DO IS IT WILL IF THERE IS AN OUTAGE IN A HOME OR A NEIGHBORHOOD, IT WILL SEND THAT INFORMATION DIRECTLY TO US VIA ENCRYPTED SAFE RADIO SIGNALS, GIVES US DIRECT COMMUNICATION WITH CUSTOMER METERS SO THAT IF THERE’S AN OUTAGE BEFORE TOO MUCH LONGER, PEOPLE WON’T EVEN HAVE TO ACTUALLY REPORT OUTAGES. THAT DIRECT COMMUNICATION MAKES IT EASIER FOR THEM TO TURN YOUR LIGHTS BACK ON FASTER. WE HAVE A MUCH BETTER SENSE OF WHO ACTUALLY DOES AND DOES NOT HAVE POWER, AND WE CAN. WE CAN DISTRIBUTE RESOURCES ACCORDINGLY. AND ALLOWING YOU TO GET REAL TIME ALERTS WITH AN ESTIMATED TIME FRAME TO GET FIXED. YOU CAN SUBSCRIBE TO AN OUTAGE. SO IT’S SORT OF LIKE YOU CAN IF YOU CLICK ON THIS AND YOU PUT IN YOUR CONTACT INFORMATION, YOU CAN GET. UPDATES. THE INTENT IS TO GIVE CUSTOMERS BETTER SERVICE WHILE NOT GIVING INFORMATION THAT COULD RISK THEIR SECURITY. WE’RE GOING TO TRY. SO BASICALLY WE’RE STRIKING A BALANCE BETWEEN CUSTOMER PRIVACY AND LETTING PEOPLE KNOW ABOUT, YOU KNOW, WHERE OUTAGES ARE WITH THE HOPE THAT THE MAP ALLOWS OPPD TO SERVE OMAHA BETTER THAN IT HAS IN THE PAST. OPPD SAYS THAT THEY’VE BEEN SPENDING YEARS DESIGNING THIS INTERACTIVE MAP, AND THEY’VE LOOKED AT WHAT OTHER PROVIDERS ACROSS THE COUNTRY HAVE DONE TAKING WHAT WORKS, WHAT DOESN’T WORK. AND THEY SAY WHAT THEY HAVE NOW IS A PLAN THAT’S FLAWLESS. REPORTING FROM
Omaha Public Power District investigating outage that left over 1,300 customers without power
Omaha Public Power District crews are investigating a power outage that left over 1,300 customers without power on Thursday.The incident happened around 7:45 p.m. in the area of West Dodge Road to Harvey Oaks Drive between 123rd Court and 154th Street.According to OPPD, crews are actively trying to identify the cause.They are tentatively hoping power will eb restored by 10 p.m., but until they identify the cause, that could change.See the power outage map here.Make sure you can always see the latest news, weather, sports and more from KETV NewsWatch 7 on Google search.NAVIGATE: Home | Weather | Local News | National | Sports | Newscasts on demand |
Omaha Public Power District crews are investigating a power outage that left over 1,300 customers without power on Thursday.
The incident happened around 7:45 p.m. in the area of West Dodge Road to Harvey Oaks Drive between 123rd Court and 154th Street.
According to OPPD, crews are actively trying to identify the cause.
They are tentatively hoping power will eb restored by 10 p.m., but until they identify the cause, that could change.
See the power outage map here.
Make sure you can always see the latest news, weather, sports and more from KETV NewsWatch 7 on Google search.
NAVIGATE: Home | Weather | Local News | National | Sports | Newscasts on demand |