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Oklahoma Natural Gas continues restoring service for Arcadia area

News 9 · last updated

A service outage for customers of Oklahoma Natural Gas in the wider Arcadia area continues for roughly 200 homes, a spokesperson told News 9 on Thursday night.

The outage began Wednesday and affected approximately 400 homes at its peak. ONG crews have worked overnight to continue restoring service for customers, and will continue working overnight into Friday.

“Work will continue until all affected customers have service restored,” a spokesperson for ONG said in a statement. “We appreciate our customers’ patience and understanding as we complete this process.”

Technicians must enter homes to restore service, which requires an adult to be present.

Jon Lynn, a homeowner who had his gas restored early Thursday morning, worries for some in his neighborhood who are out of town and have pets.

“They need heat in the house to stay safe and warm, and so it becomes a concern when it’s dropping into the 30s, and by Sunday, it could be in the 20s,” he said.

News 9 crews observed multiple ONG trucks in Lynn’s neighborhood Thursday night visiting with homeowners.

ONG has not yet reported the cause of the outage. No timeline was offered for when service will be fully restored.

“If you smell a sulfur-like odor, observe blowing dirt, bubbling water, or hear a hissing or roaring sound near natural gas piping, meters, or appliances, it may indicate a natural gas leak,” a spokesperson said. “If you notice any of these warning signs, leave the area immediately and then call 911 and our gas emergency line at 800-458-4251.”