'No communication': Residents deal with aftermath of massive water main break in Rochester
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ROCHESTER, N.Y. — The cleanup continued in Rochester after a massive water main break on Tuesday sent about 2 million gallons of water into the streets near Culver Road and Meredith Street. According to the city, neighbors were still dealing with the aftermath days later.
News10NBC’s Tom Kowalski visited the area to speak with those affected by the flooding. Salena Klass, a resident, said, “Every day is a little bit better. We finally have heat. As of last night, we were able to get a furnace and move back home.”
Klass lived a few houses down from the break and faced at least four feet of water in her basement. She mentioned ongoing expenses, saying, “We’re getting estimates for mold remediation. Structural, like an engineer is going to come by and check on the house.”
Another neighbor, Ira Brunson, faced unexpected costs due to the break. “There’s valves at each house that you’re supposed to shut off. When you clear the main water line. They didn’t shut that off, so when they cleared it, guess what? Poof,” said Brunson. “No notification was sent out. Nothing was sent out. There was no communication as far as for me as a neighbor.”
Klass was working with city council to address the neighborhood’s needs. “I told them the timeline and what we need from them, like garbage pick up regularly,” Klass said. She mentioned a claim form that must be submitted by the first week of February.
Culver Road remained partly closed as repairs continued.
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