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‘A nightmare’: Why a solar company filed lawsuits against dozens of its Springfield customers

MassLive · last updated
Riley Pascall
Riley Pascall signed an agreement with solar company Sunrun to put panels on her Springfield home. She agreed to pay for all the power the panels produced for 25 years. When she got behind on the bills, the company sued her not just for the bill, but for the entire contract amount, roughly $25,000. (Douglas Hook / The Republican)Douglas Hook

SPRINGFIELD — A solar panel salesperson knocked on Holly Daniels’ door in East Forest Park in 2019 and pitched her a rooftop array.

Daniels noticed a neighbor used solar panels, and the salesperson told her she would save money, she said. So she signed up for a subscription plan with the company, Vivint Solar, which was purchased by another business, Sunrun, soon after.

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