News

News Media Help Desk adds human-powered live chat feature

RJI · last updated

The News Media Help Desk, which provides free educational resources and fractional support to news organizations, today launched a new live chat feature. News professionals can now instantly ask questions while browsing the Help Desk, which is a partnership between the Reynolds Journalism Institute and the Local Media Consortium. Chat responses are provided by real people with experience in…

 

View full article

Related Knowledge Center: Inside the newsroom

State of Play

As newsrooms struggle with rickety business models and precarious finances — as well as new technologies —  they are deploying an array of editorial responses. 

The Times and its critics  |  Washington Post mortem    

More information

Related Knowledge Center: Local media

State of Play

The hollowing out of the local news ecosystem has been well documented; in some communities, efforts are underway to reverse the growing news desert.

More information

here today, more tomorrow

We’ve launched briefing.center with a focus on the press and media.

And we’ve added Citizen Cartwright, a daily quick-read news summary by veteran Washington journalist Linda Cartwright. We’ve also created a new voting rights knowledge center for Citizen Cartwright subscribers. (You can sign up for a dedicated morning email at citizencartwright.com.)

You can sign up here for full access to press and media and Citizen Cartwright on briefing.center.

You can use briefing.center as the center of your information management, or just one of your tools. We’re happy to discuss your information needs.

Sign up