NES dedicates $1M to expand bill assistance following deadly ice storm
NASHVILLE, Tenn. (WSMV) — The Nashville Electric Service has announced it’s expanding financial assistance for customers impacted by the historic ice storm.
The utility company announced a $1 million donation to NeedLink Nashville on Friday morning.
“Leveraging an existing partnership, the program provides temporary bill assistance to customers in need. An application is required to receive the financial aid, and Needlink manages both the application process and the distribution of funds,” NES said.
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Customers can apply for assistance online at NeedLink.org or by mail. Customers who are 75 or older or medically homebound can call 615-269-6835 to make arrangements.
Customers are also able to apply in person on Mondays or Tuesdays from 10 a.m. to 2 p.m. at NeedLink’s office inside Westminster Presbyterian Church on West End Avenue.
“To help customers navigate through additional options, NES has also created a website solely focused on assisting customers who need bill paying assistance: www.NESHelps.com. NES also encourages customers to call NES to speak with a customer advisor at (615) 736-6900. Advisors will assist customers through the available resources,” NES said.
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