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Nearly 50,000 customers petition for Duke Energy audit after record-cold winter drove bills up

WECT · last updated

NORTH CAROLINA (WRAL) — Duke Energy customers are frustrated after a spike in electric bills. Many customers reported seeing statements significantly higher than expected.

Nearly 50,000 people have signed a petition calling on the company to audit their billing system and issue refunds to customers.

Duke Energy officials say the change was due to the extremely cold weather at the beginning of the year. WRAL News reported that January and February’s winter storms brought the coldest weather this part of North Carolina has seen since 2010.

You can read the full story on WRAL’s website.

Copyright 2026 WRAL. All rights reserved.

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