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Natural gas restored to 4,557 Atmos customers as of Monday evening

WTVA · last updated

TUPELO, Miss. (WTVA) — Atmos Energy restored natural gas to approximately 4,557 customers as of Monday evening, March 17.

The company is working to restore service in the following areas:

  • Tupelo: South Thomas Street — in the areas south of Pemberton Avenue between Lawndale Drive and Cliff Gookin Boulevard
  • Downtown Tupelo
  • Grove subdivision in Saltillo
  • Frog Island
  • Beech Springs
  • East Tupelo
  • Natchez Trace Villas
  • Tupelo West Apartments
  • Barnes Crossing
  • Plantersville

Crews are going door-to-door to manually turn on service to approximately 17,000 customers.

The company shared the following steps for customers as crews continue to restore service:

  • A resident of the home or an authorized representative of the business who is 18 years of age or older must be present for the restoration services to be performed.
  • Your natural gas piping and appliances must pass a safety check. We will need access to your natural gas meter throughout this process.
  • You may choose to have an Atmos Energy technician enter your home or business to relight gas appliances that are accessible and in a safe working condition. However, this is not a substitute for routine or manufacturer-recommended safety inspections and maintenance of your appliances and gas piping. Your gas piping and appliances are your responsibility and should be inspected periodically.
  • If you are not home or at your business when our crews are restoring service, we will leave a door tag with instructions. For questions regarding your natural gas service, please call 866.322.8667.

The outage stemmed from a workplace accident on Wednesday, March 12 in Plantersville where a sudden release of pressure injured three Atmos workers.

Keep up with Atmos updates here.

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