News
Microsoft’s New Sales Pitch for AI: Spend Less Money on Humans
Microsoft has a new pitch to persuade businesses to spend money on artificial intelligence–powered services: If you use them, you won’t need as many employees.
The potential of AI to replace human workers is an old idea, but one most companies have avoided bringing up explicitly, for fear of suffering reputational harm and political attacks. But as tech companies try to overcome customer uncertainty about the value of AI, they’re becoming more direct about that possible benefit.
Related Knowledge Center: Artificial intelligence
State of Play
On top of a failing business model, newsrooms must navigate the powerful — and not fully reliable — new capabilities of artificial intelligence and the deployment of large language models.
State of the business model | Copyright and intellectual property