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MGE provides update for customers impacted by storms - WKOW

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MGE provides update for customers impacted by storms | News | wkow.com
A spokesperson for Madison Gas & Electric (MGE) says all restoration efforts are continuing and that they expect all service to be restored by the end of the day Saturday.

MADISON (WKOW) -- A spokesperson for Madison Gas & Electric (MGE) says all restoration efforts are continuing and that they expect all service to be restored by the end of the day Saturday.

According to a press release from MGE, crews are working around the clock to restore everyone's service.

The utility company says it expects all remaining customers impacted by Tuesday night's storm be restored by Saturday. Restoration for those impacted by Friday night's storm could push into Sunday morning.

To speed up the estimated times of restoration (ETR) process and promote safety, MGE recommends keeping the following items in mind:

- If any of your electrical equipment--excluding the pole, meter and meter wiring, which are all MGE equipment--you are advised to contact a licensed electrician for making repairs to the equipment, prior to an MGE person coming on site.
- Visually inspect the area around your home near the meter. If there's damage to the weatherhead, meter box or other customer-owned equipment, contact an electrician for advice.
- Use a generator in the case of an emergency. Further information can be found here.
- If you see a downed wire, assume it is energized and stay clear of it. Notify MGE immediately at 608-252-7111, or 1-800-245-1123. For more details, click here.
- If you see an MGE vehicle or employee in your neighborhood for a while without service having been restored, it may be due to a multitude of reasons, including damage assessment, monitoring a downed wire, awaiting the electrical system to be switched so it can be worked on, or awaiting additional equipment to be delivered for job completion.

To learn more about the MGE's power restoration process, click here.

For updates on individual estimated time of restoration, visit here.

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