MGE crews working to restore power after storm outages

MADISON (WKOW) — Madison Gas and Electric crews continue working to restore power after a powerful storm moved through the Madison area Tuesday afternoon, causing widespread damage and outages.

At the peak of the storm, nearly 15,000 customers were impacted across about 200 separate outage incidents. As of 9 p.m. Wednesday, just under 4,400 customers remained without service, according to MGE.

The utility said damage includes broken utility poles, downed trees and fallen power lines. Crews are responding to roughly 1,170 outage incidents.

MGE said mutual assistance crews will join local teams Thursday morning to help speed restoration efforts. Officials said repairs are expected to take multiple days, and additional severe weather in the forecast could lead to further outages.

The storm also led to heavy traffic on MGE’s outage map and customer service lines, resulting in high call volumes.

Customers who have not yet reported an outage are encouraged to do so through MGE’s outage page or by calling (608) 252-7000 or 1-800-245-1123. Updates are also being posted on the company’s social media channels.

MGE urged residents to stay away from damaged areas and avoid all downed power lines, warning they should be treated as energized and dangerous. Anyone who spots a downed line is asked to report it immediately.

Officials said restoration involves multiple stages, including damage assessment, securing lines and replacing equipment, with crews expected to remain in affected neighborhoods for an extended period.

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