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Meta Battles an ‘Epidemic of Scams’ as Criminals Flood Instagram and Facebook

The Wall Street Journal · Jeff Horwitz and Angel Au-Yeung · last updated

For almost two years, Edgar Guzman has been getting calls from irate customers who responded to his ads on Instagram and Facebook. Or at least they thought they were his ads.

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Social media platforms are the source of news for millions of people — and they have a fraught and ever-shifting relationship with the enterprises that provide that news.

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