Maine PUC to investigate Versant Power's management practices
The Maine Public Utilities Commission announced Tuesday that it will open a formal investigation into the management practices of Versant Power Company.Versant Power is the state’s second-largest investor-owned electric transmission and distribution utility. The company serves approximately 165,000 customers in central and northern Maine.The move for an investigation comes after concerns were raised in a recent independent audit of the company’s operations.The PUC said it initiated the audit in May 2024 and that it was conducted by Overland Consulting. The audit examined Versant’s management structure, customer service and collections practices, operations and the reliability of its electric distribution system.”Based on findings in the report, which raised a number of questions regarding the judgment of Versant’s management, we directed staff to initiate a formal investigation to consider the findings and recommendations in the audit report,” PUC Chair Philip Bartlett said in a statement. “Through this investigation we will review any other relevant evidence to determine whether there are any deficiencies and, if so, what action should be taken to address them. We are committed to holding utilities accountable for meeting their statutory obligations to their customers.”The PUC said its investigation will evaluate Versant’s compliance with past commission orders and performance metrics, as well as broader issues related to the company’s management and service delivery.
The Maine Public Utilities Commission announced Tuesday that it will open a formal investigation into the management practices of Versant Power Company.
Versant Power is the state’s second-largest investor-owned electric transmission and distribution utility. The company serves approximately 165,000 customers in central and northern Maine.
The move for an investigation comes after concerns were raised in a recent independent audit of the company’s operations.
The PUC said it initiated the audit in May 2024 and that it was conducted by Overland Consulting. The audit examined Versant’s management structure, customer service and collections practices, operations and the reliability of its electric distribution system.
“Based on findings in the report, which raised a number of questions regarding the judgment of Versant’s management, we directed staff to initiate a formal investigation to consider the findings and recommendations in the audit report,” PUC Chair Philip Bartlett said in a statement. “Through this investigation we will review any other relevant evidence to determine whether there are any deficiencies and, if so, what action should be taken to address them. We are committed to holding utilities accountable for meeting their statutory obligations to their customers.”
The PUC said its investigation will evaluate Versant’s compliance with past commission orders and performance metrics, as well as broader issues related to the company’s management and service delivery.