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Madison apartment heads into seventh day without water

WAFF · last updated

MADISON, Ala. (WAFF) — After almost a week with no running water, some residents at a Madison apartment will now get access to legal help.

Residents at The Sutton Apartments off Shelton Road have not had running water for six days. To make matters worse, apartment management has been virtually impossible to contact, leaving these residents and the utility company desperate for answers.

Madison Utilities told WAFF 48 Monday that residents at the Sutton Apartments have been without water since Thursday morning. Madison Utilities General Manager Emory DeBord says the property owner (Lurin Real Estate) claimed they would pay the water bill by Thursday morning, but that money never came.

“Unfortunate for the residents that live there, but the management company has failed to do their responsibility for their tenants,” DeBord said. “They’re just between a rock and a hard place. They’ve paid their rent — which includes their utilities — in good faith, but the management company has not held up their end of it in paying their service.”

DeBord told WAFF 48 these property owners have a history of late payments, but this time is different.

Since the water was cut off, he says they haven’t been able to get into contact with property management once, leaving him with no idea when, or even if, payment will come.

“We’re in the same boat as most of the residents. [Lurin is] non-communicative,” DeBord said. “It’s frustrating for us too, because it’s very rare that this happens. It’s an anomaly that probably hasn’t happened in the last 10 years, something this significant.”

With no end in sight, these residents may have some light at the end of the tunnel.

The City of Madison told WAFF 48 Legal Aid Services is holding a meeting Wednesday at 6 p.m. at the Madison Meeting Hall (1282 Hughes Rd) to give these residents legal aid.

WAFF 48 will cover this meeting and provide updates as they come available.

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