Lala Maui power outage updates
HECO 4 p.m. update:
Hundreds of Hawaiian Electric employees, contractors and support personnel have been working around the clock to address power outages on Hawaiʻi Island, in Maui County and on Oʻahu. The company strongly urges customers to plan for possible extended outages, potentially overnight, as the storm system makes its way westward across the island chain at least through tomorrow.
With four of its independent power providers disconnected from the electrical grid on Hawaiʻi Island due to damage from the ongoing storm, Hawaiian Electric may need to “load shed.” This means the company may temporarily turn off power to customers to maintain system stability and prevent damage to generating units. The temporary forced outages would only affect Hawaiian Electric customers on Hawaiʻi Island. This is not part of the company’s Public Safety Power Shutoff program.
Two of Hawaiʻi Island’s largest independent power producers, Puna Geothermal Venture and Hāmākua Energy Partners, as well as wind energy providers Hāwī Renewable Development and Pakini Nui, are also unable to connect to the island’s grid.
As of 3 p.m.:
- Hawaiʻi Island: About 32,300 customers are without power in Hilo, Kona, Kohala, Hāmākua, and Puna. On the Hāmākua coast, wind-toppled trees knocked down multiple poles and structures along a 42-mile span of transmission lines. Wind gusts upward of 70 mph have been recorded in parts of the island.
- Maui County: Approximately 3,300 customers are without power in parts of Upcountry Maui, Haʻikū, as well as pockets in West and South Maui and Moloka‘i. Extreme wind gusts, often upward of 70 mph, have been battering West Maui since around noon. In Upcountry Maui, crews had to pause work when trees fell in certain areas.
- Oʻahu: Roughly 8,400 customers don’t have electricity in ʻAina Haina, Kaimukī, Kalihi, Mapunapuna, Mānoa and Nuʻuanu.
Crews have been getting electricity back on as quickly as safely possible. However, restoration work often needs to pause as weather conditions intensify and make it unsafe for crew members and customers in the area.
More than 42,000 customers across Hawaiian Electric’s service territory have had power restored today. However, outage numbers represent a snapshot in time and are subject to change as additional customers are restored and more outages occur, sometimes in the same area.
Customers can call our Trouble Lines to report any downed power lines, which should always be treated as energized and dangerous.
- Hawaiʻi Island: 1-855-304-9191
- Maui County: 1-855-304-8181
- Oʻahu: 1-855-304-1212
We are committed to keeping you informed
Hawaiian Electric communicates restoration information to customers frequently through the news media and the following mobile-friendly resources:
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Update: 1:10 p.m.: 3,027 customers are without power in the areas of Kaiola Place, Ohukai Road, Piʻilani Highway, Uwapo Road and Kenolio Road. Crews are responding. This outage is not a Public Safety Power Shutoff.
HECO 12 p.m. update:
With wind gusts recorded at upwards of 60 mph in parts of Hawaiʻi Island and West Maui, Hawaiian Electric urges customers to continue to plan for possible extended outages, potentially overnight, as the storm system makes its way westward across the island chain.
Trees and debris blown into power lines are the primary causes of current outages. Crews have been making steady progress, restoring electricity to 20,240 customers on Hawaiʻi Island and 730 in Maui County who were affected by the powerful winds and pounding rain overnight and this morning. However, restoration work may need to pause as weather conditions intensify and make it unsafe for crew members and customers in the area.
As of 11 a.m.:
- Hawaiʻi Island: About 18,700 customers are without power in North and South Hilo, North and South Kohala, Hāmākua and Puna. On the Hāmākua coast, crews are assessing a 42-mile span of transmission lines after fallen trees knocked down multiple poles and structures.
- Maui County: Approximately 5,180 customers are without power in the Upcountry areas of Makawao, Pukalani and Kula, as well as a part of Haʻikū and Puʻukoliʻi in West Maui.
- Oʻahu: Roughly 150 customers don’t have electricity, with nearly 1,300 restored since the onset of the storm.
Because of the dynamic nature of the storm system, outage numbers represent a snapshot in time and are subject to change as additional customers are restored and more outages occur, sometimes in the same area. Customers can track current outages and report outages using Hawaiian Electric’s outage map at hawaiianelectric.com and on the HECO mobile app.
Hawaiian Electric is working to keep outage maps and social media updated with information as it becomes available. “Our priorities for restoration emphasize safety and essential community services. Restoration also will take place in a manner designed to affect the greatest number of customers first,” company representatives said.
Customers can call the HECO Trouble Lines to report any downed power lines, which should always be treated as energized and dangerous.
- Hawaiʻi Island: 1-855-304-9191
- Maui County: 1-855-304-8181
- Oʻahu: 1-855-304-1212
More information:
Hawaiian Electric communicates restoration information to customers frequently through the news media and the following mobile-friendly resources:
Previous post
As of 12 p.m., there were 5,180 customers on Maui without power including those in: the Upcountry areas of Makawao, Pukalani and Kula, as well as part of Haiku, and Puʻukoliʻi in West Maui.
As of 11:30 a.m., on Saturday, Aug. 15, 2026, there were 7,854 customers without power in Maui County, most of them in the Kahului, North Shore, and Upcountry areas.
Hawaiian Electric reminds the public not to approach downed power lines. Stay at least 30 feet away and report downed lines to the 24/7 trouble line at 1-855-304-8181. For emergencies, call 911.
As Tropical Storm Lala moves across the island chain, HECO crews are prepared and have more than 500 employees on standby across service territories ready to respond and restore power as quickly and as safely as possible.
The company is aware of outages in Upcountry and West Maui. Customers are advised to continue to plan for possible extended outages.
The HECO Maui County outage map is available online here: https://www.hawaiianelectric.com/safety-and-outages/power-outages/maui-county-outage-map
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