JXN Water has started shut-offs to apartment complexes delinquent on water bills - WAPT Jackson

JXN Water has started shut-offs to apartment complexes

JXN Water has started shut-offs to apartment complexes delinquent on water bills

Gardenside Apartments one of those that were cut off

JXN Water has started shutting off service to apartment complexes that are delinquent on water bills.

JXN Water officials said management companies are contacted multiple times and given disconnection notices in advance before the water service is disconnected. Gardenside Apartments is one of the complexes that had service cut off to residents. According to JXN Water, the owners of the complex on Northside Drive owe more than $148,000.

The water was shut off Tuesday for tenants, including veterans and retirees.

"It was hard," said one resident who didn’t want to be identified. "I'm a lady, you know; ladies need water to cook. We need water to clean. We need water to clean ourselves. Some of us out here have pets."

A 16 WAPT News crew went looking for answers from the company that hasn’t paid its water bill in more than seven years, but the management office door was locked, and the voicemail was full.

According to the Hinds County Tax Collector’s Office, the apartment complex is owned by a company in Brooklyn, New York.

“We understand the impact on residents who may not be directly responsible for the non-payment,” JXN Water officials said in a statement to 16 WAPT News. “We encourage residents in affected properties to engage with their property management company to understand the steps being taken to restore service.”

JXN Water advises residents to check with the property management company to make sure their water account is current.