I had to take legal action over ‘oppressive payments’ on my house – I didn’t even get what I asked for... - The US Sun

I had to take legal action over 'oppressive payments' on my house - I didn't even get what I asked for | The US Sun

AN OKLAHOMA homeowner has claimed she was forced to take legal action against a solar panel company she says failed to keep its end of the bargain and is trying to charge her more.

Oklahoma City-based Victoria Young first decided to buy solar panels after a salesperson showed up at her door, KFOR reported.

Looking to save money and help the environment, both Young and her neighbor Domincie Dees purchased panels through Utah-based Encor Solar.

However, after several months, the two homeowners claim they didn’t get what they bargained for.

Young claims that the panels don’t even work, calling the setup “incomplete” and “abandoned.”

“And my neighbor has parts missing from hers and my wiring wasn’t done correct,” the Oklahoma woman told the outlet.

Young claims she has made desperate attempts to contact Encor Solar to complete the job, as financing organization, GoodLeap, has begun to call her about payments.

Not only that, the homeowner alleges that she is now being forced to pay more than she was originally quoted at the start of the solar panel job.

“I was like, okay, this is turning into an absolute mess,” Young said, calling it a “nightmare.”

When Young first pursued the purchase, she says she never received an official paper contract.

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Young told KFOR that she only signed a digital contract on a tablet with the salesperson.

While she asked for the physical copy, she claims she never received it.

As she failed to hear back from the company, Young is now turning to legal help.

Specifically, the woman has hired Brent Olsson, from Cheek Law Firm in Oklahoma City.

While no legal action has officially been taken, Olsson told KFOR that he is hoping to come to an agreement with the company.

“I hope we can get a resolution to where we can at least get her out from having to make these oppressive loan payments," he said.

Meanwhile, Encor Solar told KFOR that the job at Young’s house was delayed due to “recent changes to licensing laws in Oklahoma.”

However, a separate solar panel company based out of Oklahoma – Solar Power of Oklahoma – told the outlet that they were unaware of any changes.

“I don’t know what licensing laws they might be talking about, but to my knowledge, there’s been nothing changed,” J.W. Peters, co-owner of Solar Power of Oklahoma, said.

“Really what it is, they have been doing something that they shouldn’t be and they finally got caught.”

Encor Solar did not immediately respond to The U.S. Sun’s requests for comment.