Huntsville Utilities announces restart date for late fees, disconnections
Huntsville Utilities announces restart date for late fees, disconnections
Huntsville Utilities is set to restart assessing late fees and disconnections for non-payment.
HU said customers with unpaid account balances after Jan. 5, 2026 face late fees and service disconnection. Both were put on hold since mid-August during HU’s changeover to a new enterprise software system. The policy was later extended during the recent government shutdown in an effort to “support customers experiencing financial hardship,” HU said.
Customers who are concerned about bringing their accounts current before Jan. 5 are urged to contact the Customer Contact Center as soon as possible at 256-535-1200 or by emailing custserv@hsvutil.org.
Leada Gore has worked with AL.com for 13 years. She’s worked in Alabama journalism for more than 30 years. She now covers breaking and trending news, with a particular emphasis on government, finances and the…
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