How to measure whether your journalism is useful
A five-step guide to outcome metrics that matter and how to show what your journalism actually does for readers We approach newsroom strategy through three lenses that work together: a content strategy, a product strategy, and a service strategy. Service design is the lens we bring; the other two are where most newsrooms already work. Every news venture (from newsroom to creator)…
Related Knowledge Center: Theoretical journalism
Journalism as a profitable product has been in decline for years, raising the questions of what the news is for and what people are willing to pay for.