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How FT uses polls to engage readers and grow subscriptions

www.journalism.co.uk · Gordon Smith · last updated
The Financial Times (FT) has been using polls in its newsletters for more than five years, but in 2024 it vastly expanded their use. Polls encourage audience engagement and habit-forming behaviour.

Related Knowledge Center: State of the business model

State of Play

The traditional journalism business model has long since collapsed, and news organizations have shrunk or disappeared entirely. While a number of promising experiments are under way, the public has not shown a willingness to buy what news organizations are selling.

Artificial intelligence


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Related Knowledge Center: Inside the newsroom

State of Play

As newsrooms struggle with rickety business models and precarious finances — as well as new technologies —  they are deploying an array of editorial responses. 

The Times and its critics  |  Washington Post mortem    


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