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Houston water bills: Increase, inaccuracies due to equipment, staffing - Houston Chronicle

Houston Chronicle · last updated

Houston water bills: Increase, inaccuracies due to equipment, staffing

Six months ago, Reah Ysa, 54, began photographing her water meter every few weeks and meticulously logging the readings in a spreadsheet after seeing a steady climb in her monthly water bills she no longer could ignore.

Since moving into their three-bedroom townhouse near Montrose a year ago, Ysa and her husband have paid more than $1,900 for water, but their actual usage should have amounted to only about $1,100, according to their meter readings and payment history.

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