Holiday Hills residents in Allegheny County speak out after 46 days without water
Residents at Holiday Hills mobile home park are trying to get their story out after being left without running water since Jan. 20. Landlord Carlson and Associates, and Plum Borough Municipal Water Authority said Tuesday there is a pressure issue once the Plum water reaches the private line. “They’re trying to make us feel bad. I feel bad. I feel bad for me and all my neighbors who aren’t able to even turn the water on to get a drink of water,” said Betty Pusateri, a 6-year resident.Carlson and Associates, which took over the property last April, initially provided a few gallons of water for each home. They’ve offered to put residents up at the Rodeway Inn and Suites in Monroeville, but this option is not suitable for residents with mobility issues.”We get emails from a man named Luke every so often about the water problem. And all it says is we’re working on it. Be patient. And you try to email him back and he doesn’t answer. You try to call their office and leave a message. They don’t answer. You leave messages with the secretary. When you do get a hold of her, they don’t return calls,” Pusateri said. In the latest email from property management, residents were informed that they have received permission to hook up a temporary line to a fire hydrant, but this won’t happen until Wednesday. Residents are skeptical after previous false hope last week.Pusateri recounted last Friday, saying, “I got in the shower, got lathered up, got my hair lathered up and the water quit. I had to heat water on my stove to pour water over myself, to rinse and try to rinse my hair as best I could. It was bad. It was really bad. And then that night I just, I sat and cried. I mean, it’s beyond belief.”In protest, Pusateri and other residents have decided to withhold their rent starting this month. They have reached out to the attorney general, the housing authority, the health authority, Senior Citizens Aid, and the local code office for assistance.”Pennsylvania has some awesome laws, but they’re not worth anything if they’re not enforced,” said Jimmy Wilborn, an eight-year resident.Pittsburgh’s Action News 4 has reached out to Carlson and Associates for comment but, have not heard back.
Residents at Holiday Hills mobile home park are trying to get their story out after being left without running water since Jan. 20. Landlord Carlson and Associates, and Plum Borough Municipal Water Authority said Tuesday there is a pressure issue once the Plum water reaches the private line.
“They’re trying to make us feel bad. I feel bad. I feel bad for me and all my neighbors who aren’t able to even turn the water on to get a drink of water,” said Betty Pusateri, a 6-year resident.
Carlson and Associates, which took over the property last April, initially provided a few gallons of water for each home. They’ve offered to put residents up at the Rodeway Inn and Suites in Monroeville, but this option is not suitable for residents with mobility issues.
“We get emails from a man named Luke every so often about the water problem. And all it says is we’re working on it. Be patient. And you try to email him back and he doesn’t answer. You try to call their office and leave a message. They don’t answer. You leave messages with the secretary. When you do get a hold of her, they don’t return calls,” Pusateri said.
In the latest email from property management, residents were informed that they have received permission to hook up a temporary line to a fire hydrant, but this won’t happen until Wednesday.
Residents are skeptical after previous false hope last week.
Pusateri recounted last Friday, saying, “I got in the shower, got lathered up, got my hair lathered up and the water quit. I had to heat water on my stove to pour water over myself, to rinse and try to rinse my hair as best I could. It was bad. It was really bad. And then that night I just, I sat and cried. I mean, it’s beyond belief.”
In protest, Pusateri and other residents have decided to withhold their rent starting this month. They have reached out to the attorney general, the housing authority, the health authority, Senior Citizens Aid, and the local code office for assistance.
“Pennsylvania has some awesome laws, but they’re not worth anything if they’re not enforced,” said Jimmy Wilborn, an eight-year resident.
Pittsburgh’s Action News 4 has reached out to Carlson and Associates for comment but, have not heard back.