Goose Creek apartment residents get water restored after outage during holidays

GOOSE CREEK, S.C. (WCSC) — Water at a Goose Creek apartment complex has been restored after residents experienced an outage on Tuesday.

“I opened my window and saw that there was a flood and almost a water fountain coming from the ground.” Resident Jasmine Hobson said.

“It was like a water park out here. Everything was flooded,” resident Samantha said.

Hallmark at Timberlake Apartments sent their residents a letter acknowledging the water issue.

“Very uncomfortable. On Wednesday, I had to get a hotel just for me and my kids to take a hot shower,” Hobson said.

There were plumbers at the apartment complex working on the water pipes, and it is now restored.

“The one day would have been understandable. But for it to be the fourth day, it’s insane. It’s bizarre.” Resident Kyleh Manigault said.

While many people got to enjoy their Thanksgiving celebration with friends and family, these residents were just trying to get by.

“I haven’t really been able to cook anything. I can’t wash my dishes. I can’t do any laundry. We haven’t been able to flush our toilets, nothing.” Hobson said.

Residents explain how difficult it is for them to cook food for Thanksgiving without having water in their complex.

“We have a freezer full of Thanksgiving food, can’t even cook it,” Samantha said.

Residents say they hoped they wouldn’t have to wait any longer for the water to be restored.

“I wish that they had been more understanding and at least either one provided us with water bottles, another unit to stay in or even compensated us for a hotel with the amount of residents that we have that are without water,” Hobson said.

“I have a neighbor upstairs. She has an infant. She can’t make the baby bottles. We had to go get her a case of water. It’s all just a big inconvenience for everybody around here and they’re kind of acting as if they don’t care.” Manigault said.

“Yesterday, my daughter said I can’t sleep because I feel dirty,” Hobson said.

Live 5 News has reached out to Hallmark at Timberlake Apartments, but has yet to receive a statement on this situation.

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