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Google working on AI email tool that can ‘answer in your style’

Media | The Guardian · Michael Savage · last updated

Demis Hassabis, head of Google DeepMind, says he wants AI to clear inboxes by making ‘some of the easier decisions’

The march of artificial intelligence is predicted to bring monumental changes on a par with the advent of the internet or even the Industrial Revolution. But before all that, one of the technology’s leading figures wants it to solve a more urgent problem – the tyranny of the email inbox.

Demis Hassabis, the head of Google DeepMind, has revealed he and his team are working on “next-generation email” that will deal with the daily grind of sorting through emails, replying to the most mundane ones and avoiding the need to apologise profusely for missing an important message.

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