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Google denies AI search features are killing website traffic

Media & Entertainment News | TechCrunch · Sarah Perez · last updated

Numerous studies indicate that the shift to AI search features and the use of AI chatbots are killing traffic to publishers’ sites. But Google on Wednesday denied that’s the case, at least in aggregate. Instead, the search giant says that total organic click volume from its search engine to websites has been “relatively stable” year-over-year and that average click quality has slightly increased.

“This data is in contrast to third-party reports that inaccurately suggest dramatic declines in aggregate traffic — often based on flawed methodologies, isolated examples, or traffic changes that occurred prior to the roll out of AI features in Search,” writes Google VP and Head of Search, Liz Reid, in a new blog post.

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