The FT says it increased subscription conversion rates by ~280% by using AI to personalize its paywall messaging, resulting in a 7% increase in lifetime value (Charlotte Tobitt/Press Gazette)
Charlotte Tobitt / Press Gazette:
The FT says it increased subscription conversion rates by ~280% by using AI to personalize its paywall messaging, resulting in a 7% increase in lifetime value — How publishers including Reach and The Independent are — and aren’t — using personalisation. — The Financial Times …