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Former employee says installers in Columbus water meter project are unskilled, untrained

WSYX · last updated

COLUMBUS, Ohio (WSYX) — Columbus’s new water meter program, affecting over 300,000 customers, is facing backlash as residents report property damage during installations.

The city has deemed the Enhanced Water Meter Project a success, despite numerous complaints of flooded homes.

Rhoda Fegan, a resident, said her floors and drywall were damaged when the installer failed to shut off her water before replacing the meter.

“Have I been upset? Yep. I went to my church elder on Sunday and one of my friends prayed with me,” Fegan said.

The city acknowledged receiving 150 reports of property damage and anticipates more as they progress through the 310,000-meter upgrade.

A former installer with the project contacted ABC6 Investigates to sound the alarm on what he calls a lack of training and hiring with city subcontractor VEPO Metering.

ABC6 On Your Side Investigator Lisa Rantala is demanding answers from the city’s water department.

Watch ABC 6 News Tuesday, July 15 at 6:00 p.m.

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